Everything Karkiya collects, why we collect it, and how we keep it safe is clearly set out here. No hidden agenda.
Six key pillars of how Karkiya keeps user data secure
All your data is protected with 256-bit SSL encryption — the same standard used by banks.
Karkiya never sells your personal data to third parties. Your information is used solely to improve our services.
Your fingerprint or facial recognition data stays on your device at all times and is never transmitted to Karkiya's servers.
Karkiya only collects the data strictly necessary to operate its services. We do not ask for information we don't need.
This policy clearly explains how your information is used. There are no vague terms or hidden intentions.
You can view, correct, or request deletion of your stored data at any time.
Karkiya respects your privacy. This policy explains what data we collect, why we collect it, and how it's kept secure. If you have any questions, please reach out to our support team.
Various types of information are collected when you create an account and use Karkiya's services. A detailed breakdown is provided below:
| Type of data | Example | At the time of collection |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email | At the Time of Registration |
| Financial information | BKash/Nagad number, transaction history | At the time of payment |
| Device Information Automatic | IP address, browser type, OS | When using the platform |
| Usage Data Automatic | Page visits, clicks, session duration | While Browsing |
| Betting History | Markets, Stakes, Outcomes | At the time of each bet |
About biometric data: If you use fingerprint or Face ID, that data never reaches Karkiya's servers. It stays entirely within your device's secure enclave.
We never store passwords in plain text. All passwords are secured using one-way hashing, meaning even Karkiya staff cannot read your password.
Karkiya only collects data for specific, legitimate purposes. The main reasons we use your information are:
Karkiya may send you marketing messages (offers, promotional SMS) — but only if you gave consent at the time of registration. You can withdraw this consent at any time from your account settings.
Karkiya does not sell your data. However, limited information may need to be shared in certain circumstances:
To put it plainly: Karkiya never sells or shares your data with advertising companies, data brokers, or marketing agencies. This is an unchangeable part of our policy.
When sharing data with third parties, Karkiya always ensures through contractual agreements that those parties uphold the same standard of privacy practices.
Different types of data are retained for different periods. Karkiya does not keep your information longer than necessary:
Closing your account does not immediately erase all your data — certain information must be retained for a defined period for legal and regulatory reasons. If you submit a deletion request, you will be informed of these limitations.
The Karkiya website and app use cookies and similar technologies. These are small text files stored in your browser.
Optional cookies can be disabled through your browser settings, though some features may not function as intended. On the Karkiya mobile app, cookie preferences can be managed directly from the app settings.
Karkiya follows the highest industry standards for data protection. The core layers of our security framework include:
In the event of an unexpected data breach, Karkiya will notify affected users via SMS and email within 72 hours, providing full details about the situation and the steps to take.
You have certain rights regarding your personal data. Karkiya respects all of these rights:
You have the right to know what information Karkiya holds about you. Submit a request and you'll receive a full list within 30 days.
If any of your stored data is inaccurate, you can request a correction — either through your account settings or by contacting support.
You can request deletion of your stored data where there is no legal obligation to retain it. You will be informed of any applicable restrictions.
You can object to your data being used for marketing purposes. Marketing consent can be withdrawn at any time from your settings.
You may request a download of your data in a machine-readable format (JSON or CSV).
If you have concerns about the accuracy of your data, you can request that its use be restricted while a review is in progress.
Karkiya's services are intended solely for users aged 18 and over. We do not knowingly collect data from anyone under the age of 18.
If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.
If you suspect your child has created a Karkiya account, contact support@karkiya.world immediately. We will act promptly.
Karkiya's platform may occasionally reference third-party services — such as payment gateways or identity verification providers. Each of these services has its own privacy policy.
The cloud and technology infrastructure used by Karkiya complies with internationally recognized security standards.
Karkiya may update this Privacy Policy when necessary. The method of notification will vary depending on the nature of the change:
Advisory: Check this page from time to time. Continuing to use Karkiya after any changes are made will be taken as your acceptance of the updated policy.
If you have any questions, requests, or concerns about your data, please get in touch with Karkiya:
Email: support@karkiya.world
Subject: Send us a message with the subject "Privacy Request"
Live Chat: Via the chat icon on any page of karkiya.world
Time: 24/7 — responses available in Bengali
Response Time: Privacy requests are typically responded to within 30 days
If you request deletion or correction of your data, we may ask you to verify your identity first — this is a necessary security measure.
Straightforward answers to two common questions about app and browser usage